How To Accept Payments Online: A Practical Guide for Salons

Table of Contents

Cash is fine. Until a client forgets to bring it. Or a no-show eats your morning. Or you spend Sunday night chasing tips and tracking who paid for what.

If you run a salon, studio, or solo beauty business, the way you take payments shapes your week more than you think. The right setup protects your time, smooths your cash flow, and quietly builds revenue you weren't capturing before (hello, gift cards).

This guide walks through every way to get paid with Goldie, when each method makes sense, and the small settings that make the biggest difference.

Why beauty and wellness pros switch to online payments?

Beauty professional using Goldie to accept an online payment and receive a deposit on her phone

A few practical wins, beyond "it's modern":

  • Fewer no-shows. Asking for a deposit or saving a card on file changes how seriously a client treats their booking. Industry data on the cost of no-shows puts that lost income in the thousands per stylist per year.
  • Predictable cash flow. Funds land in your account daily once your bank is connected, or in minutes with instant payouts.
  • Looks professional. A branded online booking page that takes payment feels like a real business. A Venmo handle in your Instagram bio does not.
  • One source of truth. Deposits, balances, tips, refunds, and product sales sit inside the same app as your calendar. No spreadsheet duct tape.
  • More revenue per client. Gift cards and Buy Now, Pay Later widen what clients are willing to spend.

Every way clients can pay you in Goldie

Goldie payment methods including send payment link, Tap to Pay, card on file, and Goldie card reader

Goldie supports a full set of payment methods so you can match the right one to the moment. Here's the quick map:

1. Payment link

Send a link by text or email. The client pays from their phone, no card needed in front of you. Best for deposits, remote consultations, or anyone who books by DM.

2. Tap to Pay (phone as terminal)

Client tapping a card on a phone running Goldie Tap to Pay to complete a contactless payment

Your phone is the card reader. The client taps their card or digital wallet to the back of your iPhone or Android device, no extra hardware required. Available on iOS in the US, CA, FR, IT, NL, and AU, and on Android in a wider list of countries including the UK, Germany, Spain, and Singapore. Full availability and how-to.

Best for in-person checkout when you want zero gear and zero hassle. Apple's overview of Tap to Pay on iPhone explains why this method is popular with mobile pros.

3. Card reader

Hand holding a portable Goldie card reader for mobile in-person payments at a salon

For US-based businesses on iOS, the Goldie Card Reader connects via Bluetooth and accepts chip, swipe, and contactless. Worth it if you process high volume, take larger transactions, or want a more familiar checkout for older clientele. Comparison: card readers vs Tap to Pay.

4. Card on file

Clients can securely save a card during their first deposit. Once saved, you can charge the remaining balance directly, no chasing. The card is only accessible to you 24 hours before and after the appointment, and only for the remaining balance, which keeps it safe for everyone. 

5. Cash

Still a thing. Log it in Goldie so your reports stay accurate.

6. Gift cards

Digital gift cards offered on a salon booking page in Goldie to boost revenue

Sell digital gift cards through your online booking page or in person. Goldie comes with default values of $50, $100, $150, $250, and $500, and you can configure up to 10 preset values. Clients can also enter a custom amount if you allow it. Set up gift cards.

Refunds for services paid with a gift card go back to the gift card balance, which keeps the money inside your business.

7. Buy Now, Pay Later (BNPL)

For charges over $50, clients can split payment into installments through providers like Klarna or Afterpay. You receive the full amount upfront (minus a fee), and the BNPL provider collects from the client over time. How Goldie BNPL works.

This is huge for higher-ticket services: extensions, full color corrections, lash sets, brow tattooing, premium massage packages.

8. Goldie Financing (for you, not your clients)

Not a client payment method, but worth mentioning. If you need capital to buy equipment, fund a renovation, or hire help, Goldie Financing offers funding based on your transaction history.

Set up Goldie Payments in under 10 minutes

Goldie configure payments screen, the first step to set up payment processing

Setup is genuinely quick, because Goldie partners with Stripe to handle the heavy lifting on security and compliance.

  1. Open Goldie and tap Payments in the menu.
  2. Tap Set up payment processing and create a Stripe account through the in-app flow (even if you have an existing Stripe account elsewhere, you'll create a new one for Goldie).
  3. Enter your business and bank details.
  4. Upload any verification documents Stripe requests.
  5. Wait a few hours for verification, then start accepting payments.

Full setup walkthrough.

Heads up: Goldie Payments is part of the Pro and Pro Plus plans. Starter users have access at a higher transaction rate.

Protect your calendar from no-shows

Goldie no-show protection settings with options to collect deposits or capture card details

Goldie now offers two ways to protect against no-shows. Pick the one that matches how your clientele books.

Option 1: Collect deposits (recommended) Clients pay a deposit when they book online. The default is 50% of the service price, but you can switch to a fixed dollar amount or a different percentage. Deposits are non-refundable for cancellations and no-shows by default, and they roll forward when clients reschedule within your cancellation window.

Option 2: Capture card details Instead of charging at booking, you save the client's card on file and charge a cancellation fee only if they no-show or cancel late. Less friction at booking, more flexibility for you.

You can also set your cancellation window (default: 24 hours), and write your full payment and booking policy under Menu > Settings > Payments > Policy and terms. Clients see this on your booking page before they confirm. Configure no-show protection.

For more strategies that go beyond payments, read how to reduce salon no-shows.

Make tipping effortless

Goldie checkout screen with preset tip options of 10, 15, 20, and 25 percent plus a custom amount

Tipping is built into checkout. Clients see preset amounts and can also choose a custom tip. Quick rules of thumb:

All tips show up in your reports, broken out by staff member, so payroll and performance reviews are simple.

Refunds, receipts, and chargebacks

A few things worth knowing before you need them:

  • Card refunds take 5 to 10 business days to land back on the client's card. Cash refunds are immediate.
  • BNPL refunds can be processed within 60 days of the original transaction. The full amount, including transfer fees, goes back to the client.
  • Receipts are sent automatically. Clients also get a receipt for every card-on-file charge.
  • Chargebacks follow standard Stripe dispute resolution. If a dispute happens, Goldie's dispute best practices guide walks through how to respond and win.

Quick limit to keep in mind: in the US, UK, and Canada, the max charge per appointment is $1,000. If you regularly run larger tickets, contact Goldie support to request a higher limit.

See your numbers in one place

Goldie monthly report showing revenue, forecast, total appointments, and no-shows tracked

Reports inside Goldie cover daily, weekly, monthly, and yearly views, broken out by:

  • Appointments and revenue
  • Payments collected
  • Tips
  • New vs returning clients
  • Product sales
  • Expenses
  • Staff performance (so you can see who's bringing in what)

This is where weekly reviews stop feeling like guesswork. More on the reports feature.

Transaction fees, plainly

Goldie uses Stripe's processing rates. The big ones:

  • United States (Pro / Pro Plus): 2.6% + $0.30 per card transaction
  • Canada: 2.6% + C$0.30
  • United Kingdom: 1.4% + £0.20
  • Australia (accounts activated after Feb 13, 2025): 1.7% + A$0.30
  • Starter plan users (US): 3.5% + $0.30
  • Buy Now, Pay Later: 6% + $0.30 per transaction
  • Disputed transactions: $15 (or local equivalent) dispute fee, returned if you win

Full details: Goldie transaction fees.

You can also choose to pass the processing fee onto clients at checkout, which many salons do quietly without losing bookings. 

Pro tips to get the most out of online payments

A few quick wins from salons that have done this well:

  • Write a clear cancellation policy. Clients respect what's in writing. Use the policy field in Goldie so it appears at booking.
  • Encourage card on file. It removes the awkward "how would you like to pay?" moment and reduces no-shows.
  • Run gift card promos in November. Holiday gifting is the highest-converting moment of the year for gift cards.
  • Promote BNPL on premium services. A $200 lash set converts better when "from $50 today" is in the description.
  • Review your reports weekly. Even five minutes catches trends early: which days underperform, which staff member is rising, where tips are dropping.

When you're ready to raise prices on the back of all this, here's how to announce a salon price increase without losing clients.

Ready to start?

If you're not on Goldie yet, you can start a free trial and have payments live the same day. If you are on Goldie but haven't turned on the full payment toolkit, this is the week to do it. Your future Sunday-night self will thank you.

The word 'Goldie' in large, bold, yellow stylized text on a transparent background.