Customer ratings & reviews

Easily collect 5-star reviews to attract new clients and grow your business

Automatically collect client reviews

Discover the power of Goldie’s customer ratings & reviews. Getting to know what your clients think about their experience in your salon is a breeze. Goldie automatically invites them to leave a review and share their thoughts after an appointment.

Stay in control of what gets published

You’re in the driver’s seat. Goldie empowers you to manually publish or decline reviews and ratings before they appear on your online booking website. This way, you maintain a positive online reputation, ensuring your reviews reflect the quality of service you provide.

Instantly built-in customer reviews

Improve your client’s booking experience and impress them with authentic feedback. After you publish a client review, it gets instantly integrated into your online booking page, with no extra steps. Build trust and confidence among potential clients and make them more likely to choose your services with the best customer review app.

A powerful, all-in-one customer ratings and reviews app

Increase your visibility in Google Search results

Our platform selectively chooses clients who are more likely to leave 5-star reviews on your Google Business Profile, helping you improve your local search ranking and your salon’s online reputation. More positive reviews mean more appointments for you!

Get more bookings with Google Reserve

Build trust and increase your bookings with Goldie’s customer ratings and reviews. Demonstrate your quality of service by listing top reviews on your booking website and let clients directly book appointments from Google Search or Google Maps. As trust in your business grows, so will your client base.

Join the over 150,000+ professionals who are booking their appointments with Goldie

FAQs

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How do client reviews help my business?

The Client Ratings & Reviews feature helps build trust and credibility with potential clients by showcasing genuine feedback. It also provides valuable insights into your clients’ experiences, helping you continuously improve your services.

How do clients leave a review?

After their appointment, clients will automatically receive an email inviting them to rate their experience with you.

Can clients leave anonymous reviews?

No, all reviews are associated with the client’s account to maintain authenticity and accountability. This ensures that the feedback is genuine and helps people trust the reviews they read on your booking page.

How can I view my reviews and ratings?

You will be notified each time a client leaves a review. You have the option to either publish or decline the review whenever you wish. If you decide to publish it, the review will appear on your online booking page. If you decline it, the review will be deleted.

What should I do if I receive a negative review?

If you receive a negative review, rest assured that you have control over its visibility. However, consider responding to the client’s concerns professionally and constructively. Use the feedback to improve your services and demonstrate that you value and act on customer feedback.

Easily collect customer ratings and reviews

4.8 *****

4.6 *****

4.9 *****

Schedule with ease.

The ability to schedule people with ease and have others schedule themselves is really nice. The coolest thing is "block extra time" because I can add the 15 minutes to set up for my appointment without it interfering with my previous one.

Nahyla P.

My lifeline.

Since the option to schedule personal events has become available, there is no reason to use any other calendar than this one. Goldie is my lifeline now. I'd be lost without it. I'm so happy that I decided to switch to this.

Dollie D.

Intuitive.

What I like most about Goldie is the app's ease of use, convenience, and functionality. It is very intuitive, making it easy to implement from the start.

Tasha T.