How do I get more 5-star reviews for my salon?

Salons that send a review request after every appointment see 2 to 3 times more reviews than those that don't. Goldie emails your client one hour after each appointment, you approve the review, and it shows up on your booking site automatically. Pair that with a connected Google Business Profile and your 5-star Google reviews compound your local search ranking at the same time.

How should I respond to a negative salon review?

Reply publicly, briefly, and within 24 hours. Thank the client for the feedback, acknowledge their experience without admitting fault, and offer to make it right offline. Never argue, defend, or blame the client. Future clients will read your response more carefully than the original review, and a calm, professional reply often does more for your reputation than the bad review ever hurt it. According to industry research, 80% of clients say how you respond to a negative review changes whether they will book with you.

Why are Google reviews important for salons?

Google reviews are the single biggest signal Google uses to rank local businesses in Maps and search results. The more recent, high-rated reviews you have, the higher you show up when someone searches for a salon near them. They also drive booking decisions: 78% of clients check reviews before booking, and nearly half won't consider a salon rated below 4.5 stars. For an independent beauty pro, your Google reviews are your storefront, your portfolio, and your local SEO strategy all at once.

Can I remove a fake or unfair review on Google?

You can flag a review for removal, but Google only removes reviews that violate its content policies - like spam, conflicts of interest, hate speech, or reviews from someone who was never a real customer. A review that's simply unflattering or unfair won't be removed. To flag one, open your Google Business Profile, find the review, tap the three dots, and select Flag as inappropriate. Google typically takes 5 to 10 business days to respond. The faster long-term fix is collecting more positive reviews to push the bad one further down the list.

Where do my salon's reviews show up after a client leaves them?

Reviews left through Goldie show up in three places. First, on your Goldie online booking site, where every new client sees them before choosing a time slot. Second, if you've connected your Google Business Profile (available on Pro Plus), they flow into your Google reviews and appear on Google Search and Google Maps when someone looks up your salon. Lastly, you have the option to share them directly on social media. You moderate everything from your phone, so nothing goes live without your approval.

Goldie Card Readers

Card reader
for salons

Give your salon front desk the upgrade it deserves: a card reader that takes every kind of payment and keeps checkout smooth.

Order your card reader

The Goldie S700 card reader

Everything checkout
should be

Trusted by 150,000 beauty professionals worldwide

Large bold number 4.8 in dark color on white background.

Out of 5 on:

Capterra, Play Store, App Store

All in one salon app

Everything your salon needs

Booking, reminders, scheduling, payments: Goldie runs them all. Get the S700 payment terminal and let clients pay the way they like. The kind of experience that keeps them coming back.

Ultra-low processing rate

Keep more of your earnings

2.5% + $0.3 flat processing rate.
No hidden fees.

Built-in tipping

More tips, right on screen

Clients tip straight on the reader: 15, 20, 25 percent, custom, or none. They tap their card, enter their PIN, and get an emailed receipt in seconds. No phone to hand over, no awkward ask.

Meet the S700 terminal

Set it up once, take endless payments

The S700 is a sleek countertop terminal with its own touchscreen that lives at your desk, ready the second a client walks up. Dip, tap, swipe, and get paid.

Financial reports

See what you earn

Every payment your S700 terminal takes lands in Goldie on its own, so sales and tips add up without you touching a spreadsheet. Open your reports anytime to see how the day, week, or month is really going.

Trusted worldwide

Loved by 150,000 pros

150,000 beauty professionals run their day-to-day on Goldie, rated 4.8 out of 5 on Capterra. Payments are powered by Stripe, so checkout is secure and familiar to every client who taps to pay.

Pros ❤️ Goldie

"Goldie makes the checkout process quick and professional; my clients love it."

Kinaysha

Esthetician, Soul Entry Esthetic

"An all-in-one that handles scheduling, payments, messaging, and expenses."

Jessica M.

Pet Groomer

"Goldie makes the checkout process quick and professional; my clients love it."

Kinaysha

Esthetician, Soul Entry Esthetic

"An all-in-one that handles scheduling, payments, messaging, and expenses."

Jessica M.

Pet Groomer

Support

FAQs

Do I need a Goldie account to buy the S700?

Yes. You'll need a Goldie account with Goldie Payments enabled before you can purchase and use the S700 card reader.

How do I connect the S700 to Goldie?

Getting started is quick and only takes a few minutes. Simply connect your S700 and the device running Goldie to the same Wi-Fi network, then follow the on-screen prompts to pair them.If you need help during setup, you can find step-by-step instructions here: https://support.heygoldie.com/en/articles/680022-how-to-set-up-the-s700-smart-terminal

Do I need to pair the S700 every day?

No. Once your S700 has been paired with your device, it stays connected, so you can start taking payments without pairing it again.

If you decide to use the reader with a different phone or tablet, you'll simply need to pair it with that device first.

How much does the S700 cost?

The S700 smart terminal costs $299.Shipping costs and applicable taxes are calculated at checkout and vary depending on your shipping address and state.

Are there any payment processing fees?

Yes. Card payments processed through the S700 are subject to standard Goldie Payments processing fees. The exact rate depends on your country and account. You can view the applicable fees when setting up Goldie Payments or by contacting our support team.

Visit Our Help Center

Card readerfor salons

Everything checkoutshould be

Give your front desk an upgrade

Card reader
for salons

Everything checkout
should be