Set up your daily reminder to send messages with Goldie

New messages screen - Goldie app

Sending message reminders and follow-ups to clients before and after appointments keeps you away from no-shows and guarantees your business success. This simple yet powerful feature can make a world of difference in building strong relationships, enhancing customer satisfaction, and building your reputation.

As you already know, Goldie values your business and understands the importance of effectively managing your clients’ communication; that’s why we keep improving your experience in the app. 

We are happy to announce that we’ve made it easier for you to see your past, present and future messages in the app. Also, we’ve added a new setting that allows you to set up a daily reminder to send your messages in case you’re not sending them automatically, so you won’t have to check your phone anymore during the day to send them one by one. 

New messages screen

Before and after messages screen

The Messages screen will be split by sending time in 3 tabs: past, today, and future. Just like in the current version, the messages will be organized by their scheduled sending time, and not by appointment date.

Daily reminder to send messages

Set up daily reminder - Goldie

The daily reminder to send messages is meant to let you know every day at a certain time that you have to send your messages. This way, you’ll not forget about sending your reminders anymore, and you’ll not have to check if you’ve sent all of them or not. 

This option will be available just for users on the manual sending method

To set up your reminder, open the Goldie app and go to Menu > Settings > App notifications, enable your “Daily reminder to send messages”, and set up an hour when you want to receive the notification. For maximum productivity, you can choose to receive your reminder in the morning, after you wake up.

App notification settings

Let us know in the comments section what you think about this improvement. Also, if you have any questions, feel free to contact us at [email protected]. We’re always happy to hear from you! 

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Malinda
Malinda
11 months ago

I wish you would quit changing things constantly 😕 I feel like it’s never ending

Iris Grossman
Admin
11 months ago
Reply to  Malinda

Thank you for your feedback – we truly appreciate it. We understand that constant changes can sometimes feel overwhelming, and we’re sorry for any inconvenience caused. As a team, we strive to improve the Goldie app continuously based on user feedback and evolving technology trends. We believe that these changes are essential to enhance your overall experience and provide you with a better app. We value your loyalty and patience during this process, and we’re here to address any issues or questions you may have. Thank you for your understanding.

Karla
Karla
10 months ago
Reply to  Iris Grossman

This sucks!!! My appointments are tomorrow and it will not let me send Reminders. Like why????!!

Jasmine Collins
Jasmine Collins
11 months ago

Hi there I have a question is it possible for us to be able to see all of our appointments at one time? Like in list form? Is that something that you guys can create and add to our app?

Iris Grossman
Admin
11 months ago

Hi Jasmine! Great news! Our team is currently working on this right now and it will be released in the following month.

Karla
Karla
10 months ago
Reply to  Iris Grossman

Why will the reminders not send instantly like before??

Steve Pearce
Steve Pearce
10 months ago

yes you can – if you sync your Goldie calendar with Google (for example) you can change that view into a list view…

Karina
Karina
11 months ago

The new past, present and future screens sre great for double checking message status

Iris Grossman
Admin
11 months ago
Reply to  Karina

Thank you for your kind feedback! We’re thrilled to hear that you find it useful.

Belinda Jones
Belinda Jones
11 months ago

I love being able to send all of my notifications at once!

Iris Grossman
Admin
11 months ago
Reply to  Belinda Jones

We’re so happy to hear that you love this feature. Your feedback is greatly appreciated. Thank you!

Sandra Morales
Sandra Morales
11 months ago

Thanks is a good idea

Iris Grossman
Admin
11 months ago
Reply to  Sandra Morales

Sandra, thank you for sharing your feedback with us. We greatly appreciate it.

Mel
Mel
11 months ago

How do you set it up to send all appt reminders at once please? I can still only send them individually.
Thanks

WiWiri
WiWiri
11 months ago

I would love the option for customers to add their address. Especially for businesses that are mobile or have delivery. Please at this to the customer info option. Please

Brooke Flores
Brooke Flores
11 months ago

Have you guys thought about an update that allows you to categorize your services so when clients book online, they can select a category and a drop down will list all the services in the category? I have so many services I offer and I would love to be able to organize them so it’s more convenient for my clients to navigate the services they want when they book.

Dina Spector
Dina Spector
11 months ago

I’m loving all the updates snd this latest is so helpful. Would love to be able to send a group message that includes a picture. Crossing my fingers that this can happen with this great app one day soon 🤞🏻

Sam Lopes
Sam Lopes
10 months ago

I’m hopeful that we’ll be able to add a description to our services soon!

Sam
Sam
10 months ago

This is awesome!!!! Thanks for always continuing to improve

Lex
Lex
10 months ago

Hi! I am loving the updates as the app is perfecting itself for me. The one major game changer for me as a tattoo artist is having the ability for the client to attach 1-3 photos on to their appointment. This would be a big help because when their appointment gets close , I then I have to search through text messages, IG messages, FB messages and email for these references. I LOVE having their appointments all on one place but would LOVE to have their photos all on one place too. I think this would help hairdressers also so their clients could send a couple pics of what they are looking to have done. It would make us all seem more on the ball and professional in stead of having to message the client a month or two after they made the appointment to have to ask what they are wanting to do all over again. Thanks so much for everything! (Deposits to book was also a game changer! Thank you!!!!)

Anisa
Anisa
10 months ago

This is a good idea for those who are manual! I wish there was an option to select specific services to add a non refundable deposit on, Not just all appointments or none at all.

Trudy Klaas
Trudy Klaas
10 months ago

Can we please have a section where we can actually put up our business policies for clients.

Mercy Muiruri
Mercy Muiruri
10 months ago

The improvement will make us start making our sales online

Kim
Kim
8 months ago

I would love to have the client notes you make for an appointment show up when you pull up their appointment list. You have to click on the specific appointment to see the notes and I can’t remember what note is on what appointment.

Last edited 8 months ago by Kim
Natalie Dee
Natalie Dee
5 months ago

Thank you for these updates. I completely understand why you have updates on a regular basis. Appreciate your effort in improving the interface. Amen for daily reminders!!🙏🏼🙌🏼🔥