We’re excited to introduce a new feature in the Goldie app, one that puts even more power and flexibility into the hands of busy professionals like you. Meet Sub-Clients: a simple but powerful tool that helps you organize your clients better than ever.
Whether you’re managing bookings for entire families or clients with multiple pets, this feature is here to make your life easier and your schedule more organized.
The Sub-Clients option lets you manage multiple clients under a main client profile.
Let’s say your client is a mom who regularly books appointments for her children. Or a pet parent who brings in both a dog and a cat for grooming. Now, you can create a Sub-Client profile for each individual or pet, all organized neatly under one main client.
With this new feature, you can:
📅 Add sub-clients to appointments directly from the client profile
📝 Create and manage personalized notes for each sub-client
🔍 Easily access relevant info like preferences, history, notes and services
📂 Keep everything organized and avoid confusion when booking or communicating
♾️ Enjoy unlimited sub-clients
This is a time-saving, stress-reducing tool that will help you build better relationships with the people (and pets!) you serve, and see at a glance who’s going to come for the next appointment.
Here are just a few ways beauty, wellness, and pet care professionals are using this feature:
Many stylists work with entire families. Instead of creating a separate account for every family member, you can now store them all under the main contact: mom, dad, kids, even grandparents.
When it's time for back-to-school haircuts or holiday touch-ups, you'll have quick access to each family member’s history, style notes, and preferences.
Do your clients have multiple pets? Now you can add every furry friend as a sub-client under their owner’s main profile. You can track grooming schedules, breed-specific notes, or behavior updates for each pet.
You’ll look ultra-professional when you remember Max prefers oatmeal shampoo while Luna hates the blow dryer. 😀
From moms booking pediatric massages or therapy for their children, to caretakers scheduling sessions for elderly family members, Sub-Clients help you maintain separate records for each person while keeping the communication on point. This is especially helpful when dealing with sensitive information, unique preferences, or different treatment plans.
We've made the Sub-Clients option easy to use, just like the rest of the Goldie features. Here’s how it works:
Go to a client’s profile
Open your client list and tap the main client you want to work with.
Add a Sub-Client
You’ll now see a new option to “Add Sub-Client.” Create a new profile with their name, birthday, notes, service preferences, or whatever you need to remember for their next visit.
Manage appointments
Schedule appointments by adding a client and the sub-client. You’ll always be able to see who the appointment is for at a glance.
Take and review notes
Each sub-client has their own space for notes. Record custom preferences, past services, product sensitivities, or personal details that help you deliver a five-star experience every time.
💡 Pro Tip: You can have as many sub-clients as you want under one main client.
Sub-Clients are about more than convenience, they’re about clarity, personalization, and providing better services. Now, you’ll know exactly who the appointment is for, what services they’ve had before, and how to deliver a smooth, tailored experience, every single time.
If you didn’t do it yet, you can upgrade your account and unlock features like Sub-Clients, advanced Reports, Automated Reminders, Customizable Online Booking profile, Gift Card sales, and many more.
Also, don’t forget to update your app to the latest version from the App Store or Google Play to ensure this option is available in your app.
Goldie has always been about helping independent professionals deliver the best service with less hassle. With the launch of Sub-Clients, we’re doubling down on that promise, helping you remember the little things that make each client feel seen. Because in your world, every detail matters. And now, every detail has a place. 🎉
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