Staying in touch with clients should be simple and reliable. Effective communication isn’t just a nice-to-have; it’s essential if you want to run a successful business. That’s why we’re excited to roll out two new features designed to help you connect more easily: WhatsApp integration and the option to add a secondary phone number for each client.
These updates give you more control, reduce no-shows, and help you build better relationships with every message.
Goldie now lets you connect with clients on WhatsApp, one of the most popular and personal communication tools worldwide. Whether you're confirming an appointment, sending a reminder, or following up with a note, you can now do it all from inside the Goldie app.
Let’s face it: not everyone answers calls or replies to texts, but most people open their WhatsApp messages almost instantly. This integration gives you direct access to your clients, using an app they already trust and check daily.
It’s perfect for:
Using WhatsApp in Goldie is as easy as it gets. Just open a client profile and tap the new WhatsApp button. As long as WhatsApp (or WhatsApp Business) is installed on your device and the client’s number is valid, Goldie will launch a conversation with that client right away.
There’s no need to copy numbers, switch between apps, or use extra tools. It’s all built into your daily workflow, just tap and go.
Now, let’s move to the second option available in Goldie, which was very required by busy beauty pros like you.
Sometimes one number just isn’t enough. Whether your client uses multiple phones or books appointments for someone else, having a second contact option can be a game-changer.
Missed messages often lead to missed appointments, and missed income. If a client’s main number is off, outdated, or simply ignored, having a backup lets you reach out without delay.
This is especially helpful when:
A secondary number gives you flexibility and peace of mind, especially on busy days when every booking counts.
Adding a second phone number is simple. Head to any client’s profile in the Goldie app. Under the primary phone field, you’ll now see an option labeled “Secondary Phone Number.” Just enter the alternate number and save it.
Goldie won’t send automatic reminders or confirmations to this number. But if your client is unreachable via their primary contact, you can manually message or call the secondary number, no extra search needed.
With WhatsApp integration and Secondary Phone Numbers, Goldie makes it easier than ever to keep your calendar full and your clients happy. These features were inspired by real feedback from the Goldie community, and they’re here to help you manage your business with more confidence and less stress.
No extra setup. No upgrade needed. No new tools to install. Just update your app from the App Store or Google Play, open a client profile, and enjoy a more flexible way to communicate.