The Goldie App is GDPR Compliant

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We know that GDPR messages from tons of companies are filling up your inbox these days. Bear with it, though, as it will mean a less cluttered inbox in the future. In this post, we’ll explain GDPR and guarantee that you are well-protected with Goldie.

We are 100% committed to keeping your customer data safe and secure. Therefore, GDPR has allowed us to review our systems and processes. So let’s see what GDPR is and what Goldie has done to comply with the GDPR.

What is GDPR and Why is it Important

The Internet is amazing, and we honestly couldn’t imagine life and business without it anymore. The problem with the Internet, though, is that it has grown so much, so complex, and so fast that the laws could not keep up the pace.

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union that took effect on 25 May 2018. It replaces the current EU data protection laws and essentially provides a set of principles to ensure customer data is protected. Because the GDPR is a regulation, not a directive, it does not require national governments to pass any enabling legislation and is directly binding and applicable.

The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. It also addresses the export of personal data outside the EU.

GDPR Data Protection Principles

According to the GDPR, personal data must be processed in fulfillment of six data protection principles:

  1. Processed lawfully, fairly, and transparently and should only be used in a way that a person reasonably expects.
  2. Collected only for specific legitimate purposes and used for those purposes only.
  3. Adequate, relevant, and limited to what is necessary. No more than the minimum amount of data should be kept for specific processing.
  4. Must be accurate and kept up to date.
  5. Stored only as long as necessary and no longer.
  6. Ensure appropriate security, integrity, and confidentiality. Data should be processed “in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures” (article 5, clause 1f).

The organization should implement an opt-in policy and have a data subject’s consent to process their personal data. People covered by the GDPR have the right to access their own personal data, get a copy of their data, ask for an update or deletion, or have their data to be moved to another organization.

Changes at Goldie

  • We’ve updated our Privacy Policy
  • We’ve provided a way for businesses to request a data export of their Goldie account or request a permanent account deletion.
  • We’ve changed our approach regarding marketing messages. Users in the EU now need to opt-in specifically to receive marketing messages via email or push notifications. Note: our users will continue to receive service-related messages.
  • We’ve tightened up internal access policies, so the right people have the right access to customer data within Goldie.
  • We’re ensuring that our providers are GDPR compliant (see privacy policy for a list of providers).

Exporting and deleting your information

You can export a copy of your information or delete your account from Goldie at any time.

To export or delete your data see this support article.

Need more Information?

If you’d like to find out more about Goldie and the GDPR, then please check out our updated Privacy Policy, contact our Data Protection Officer, and for full GDPR information, go directly to the GDPR website.

We’re humbled and truly honored that you chose Goldie to help grow your business. Thank you once again!

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