35 Hair Salon Reminder & Follow-Up Messages To Clients

As a small business owner, you may be wondering why using a booking app is so important. There are many benefits to this technology and it can help your business grow in some ways that you might not have thought of. For example, the text reminders and follow-ups that these apps send to your clients help you reduce your client no-show rate to almost 0. 

Why using a booking app to send reminders to clients?

Apps like Goldie are able to send semi-automated or fully automated reminders and follow-ups to your clients. This will help you keep in contact with them, which definitely helps to build a connection and keep your clients loyal. Moreover, this technology makes it so much easier for you to get feedback from your customers, as they can reply to your messages.

The reminder options you have with Goldie

Instant booking notification – for the moment when the appointment is created, the message goes out to your client confirming a successful booking of their appointment.

Reminder – a message that can be sent to your client when the appointment is coming up: a day or an hour in advance, or whatever time-frame in advance works best for you.

Follow-up  – a text message to thank your clients for their salon visit and give further instructions after the appointment.

Rebooking reminder – a text message that reminds to clients you didn’t see in a while to rebook.

Depending on your personality and your sense of humor, you can adapt your message templates anytime. Whether you’re friendly with your clients or prefer to be more formal, below you can find and choose the ideal reminder messages and follow-up for your clients. 

Instant booking notification templates

🔹 Your appointment with Lisa/Butterfly Studio on DATE at START TIME has been successfully booked. To reschedule, please call (917) 478-3387

🔹 Hi beautiful, your appointment was booked. Lisa/Butterfly Studio will be delighted to serve you on DATE at START TIME. See you soon!

🔹 Dear CLIENT’S NAME, this is a reminder from Lisa/Butterfly Studio about your appointment on DATE at START TIME. If you need to reschedule, please call PHONE NUMBER.

🔹 Hi there! A quick message from Lisa/ Butterfly Studio to say your appointment was successfully booked. See you soon!

🔹 Hi CLIENT’S NAME, this is a reminder from Lisa/Butterfly Studio about your appointment on DATE from START TIME to END TIME. Look forward to seeing you!

🔹 Hola! Your appointment with Lisa/ Mariposa Studio in on DATE at START TIME. Saludos & see you soon!

🔹 Aloha! Lisa/ Butterfly Studio here, confirming your appointment on DATE at START TIME was booked. See you soon, beautiful!

🔹 Hi CLIENT’S NAME, a friendly message to confirm your appointment is booked for DATE at START TIME. If you need to cancel, please call PHONE NUMBER. Thanks, Lisa/Butterfly Studio

🔹 Hi, this is Lisa/Butterfly Studio confirming the next opportunity to serve you is on DATE at START TIME. See you soon!

🔹 Hello CLIENT’S NAME, a wonderful hair transformation will take place at Lisa/Butterfly Studio on DATE at START TIME. You’re appointment is booked and you’ll be the star!

Text reminder messages to clients

🔹 Just a reminder from Lisa/Butterfly Studio about your appointment on DATE at START TIME. To reschedule, please call (917) 478-3387.

🔹 Dear CLIENT’S NAME, this is a reminder from Jessica at Butterfly Salon about your appointment on DATE at START TIME for a SERVICES. If you need to reschedule, please call  PHONE NUMBER. Prefer 48 hours for rescheduling or cancellations. See you soon!

🔹 Dear CLIENT’S NAME, this is a reminder from Jessica at Butterfly Salon about your appointment on DATE @ START TIME. If you need to reschedule, please call/text PHONE NUMBER. No call/no show $25 required to reschedule.

🔹 Just a reminder from Jessica at Butterfly Hair about your appointment on DATE at START TIME. To reschedule, please call 777-777-777.

🔹 Hey Gorgeous! A reminder from Jessica at Butterfly Salon that your appointment is on DATE at START TIME. Please arrive at the salon 5 minutes before your scheduled appointment time. If you can’t make it, please let me know to reschedule. Can’t wait to see you

🔹 Dear CLIENT’S NAME, this is a reminder from Jessica at Butterfly Salon about your appointment on DATE at START TIME. If you need to reschedule, please contact 777-777-777. FYI – we do not accept gratuity via credit card. Thank you & see you soon!

🔹 Just a reminder from Jessica at Butterfly Studio about your hair appointment on DATE at START TIME. To reschedule text 777-777-777.

🔹 Dear CLIENT’S NAME, this is a reminder from Jason at Barbershop Top about your appointment on DATE from START TIME to END TIME. If you need to reschedule, please call 777-777-777.

🔹 Hi there! A friendly reminder from your favorite barber about your appointment on DATE at START TIME. See you! Bob/Barbers on a Mission

🔹 Hi CLIENT’S NAME! A reminder from Jason at Barbershop Top about your appointment on DATE from START TIME till END TIME. If you need to reschedule let me know. Thanks!

Salon follow-up message templates

🔹 It was great seeing you yesterday. Thank you for choosing us! Lisa/Butterfly Studio

🔹 In a world filled with so many choices and options, thank you for choosing us yesterday. Lisa/Butterfly Studio

🔹 Great seeing you yesterday and thank you for your business. I am honored to have clients like you! Lisa/Butterfly Studio

🔹 Great seeing you yesterday. Many thanks for choosing us! Lisa/Butterfly Studio

🔹 Thanks for your salon visit yesterday. You are beautiful and important. See you next time! Lisa/Butterfly Studio

🔹 You are amazing! Thank you for your salon visit yesterday. Always a pleasure to serve you! Lisa/Butterfly Studio

🔹 Thank you for being an amazing client! Looking forward to seeing you next time! Lisa/Butterfly Studio

🔹 Great seeing you yesterday! Thanks for being a loyal, long-term client. Have a wonderful day! Lisa/Butterfly Studio

🔹 Just wanted to say Thanks for your business. Great having you as a client. See you soon, beautiful! Lisa/Butterfly Studio

🔹 It was a pleasure to do your hair yesterday. Thanks for your business and see you next time, gorgeous! Lisa/Butterfly Studio

🔹 What a great salon visit yesterday! You’re important to us and I look forward to your next visit. Have an excellent day, awesome girl! Lisa/Butterfly Studio

🔹 Thank you and a huge appreciation for your salon visit yesterday. It’s always great to see you! Lisa/Butterfly Studio

🔹 My clients are the most beautiful and I just wanted to make sure you know that. Thank you for your salon visit yesterday and see you soon, beautiful! Lisa/Butterfly Studio

🔹 You are gorgeous today and every day! Thank you for your salon visit yesterday. Looking forward to seeing you next time! Lisa/Butterfly Studio

🔹 Great seeing you yesterday. Your business is very appreciated. See you next time, gorgeous! Lisa/Butterfly Studio

Personalize your message templates with dynamic fields

In Goldie, you can create appointment reminder text messages in a personalized way by using dynamic fields. Set up templates for SMS reminders that contain information extracted from the appointment details, such as:

Name: You can pick any name for your message.

Sending times: You can define multiple sending times for a message: (1-100) minutes/ hours/ (1-30) days / (1-4) weeks | instantly/before/after the appointment.

Template: Here’s where you actually set what message gets sent to the clients.

Date & time format: Here you can control the date language and format within the message.

Default message: If this option is checked, the message will be added to every appointment you create

Tips for creating the best reminder and follow-up messages

In Goldie, you can decide on your message reminder length, being aware that it will consume one or more text messages out of your data plan. A normal text message contains 160 characters. More specifically, that is 160 text characters (letters, numbers, punctuation signs, and spaces), but with no emojis included! 

The total character size of the messages containing emojis or Unicode characters is only 70 characters. 

Well, as a beauty professional, I guess using an appointment scheduling app to keep your daily program organized is a must. Hope these tips and message templates will help you increase productivity & decrease your client no-show rate. 

Also, if you want, you can download the app I was talking about from the App Store or Google Play, and start booking appointments with your free plan. It will surely make your life easier and your clients happier! Now say “Hi!” to an easier life! 🙂